Contact Warranty Direct

We hope that you will find our site easy to use. However, if for any reason you wish to speak to someone in person, then please call our customer advisors on 0845 052 1176.

We are open for general enquiries from 8.30am to 8.00pm Monday to Friday and 9am to 4pm Saturday. Claims engineers are available from 9.00am to 5.00pm Monday to Friday. We may monitor telephone calls with the aim of improving our service.

If you wish to contact us by email, our address is contact@warrantydirect.co.uk

We will aim to respond to you the same day but in any case within 24 hours.

If any members of the press would like further information regarding Warranty Direct, please contact: Andy Francis

Our full postal address is:
Warranty Direct Ltd
Quadrant House
20 Broad Street Mall
Reading
RG1 7QE

Complaints Procedure
If for any reason you feel the need to make a complaint, then either contact our customer services help desk on 0870 750 0127 or email us on complaints@warrantydirect.co.uk

If you are not satisfied with the way we have dealt with a complaint, you may ask the Insurance Ombudsman to review your case without affecting your legal rights. Their contact address is:

The Insurance Ombudsman Bureau
South Quay Plaza
183 Marsh Wall
London
E14 9SR
Telephone: 0845 080 1800